Disappointed! Disappointed! Inside of frame approximately 1/8\" too small. Canvas wouldn\'t fit in several frames. Plastic looks cheap and outside frame for larger canvases too small in proportion to canvas size.
Norah Grant, Cornwall | I was confused about my order which had been delayed. I called and emailed and the customer service rep responded right away. The order was delayed because one of the 6 items had been back ordered for at least another month and they offered to replace this item with another which was a bit more expensive and actually very suitable for my project. I really like this company and will continue to do business with them. Prices are great also!
Elizabeth R., | Good service You and your team clearly “ put in” for me and went the extra mile to deliver, to help me out of the bind I was in.
I greatly appreciate this.
As a modest Level customer for over 5 years I truly appreciate the express freight treatment you kindly upgraded my order to.
Both despatched orders arrived very well packed and as usual the picture quality is both superb and exceeding my expectations, given the limitations of our iphone photography
Thank you
Simba, | the frame looks good but... Received the frame - three points for your information.
This took 2.5 weeks to receive - in my opinion that is too long unless you indicate as such on the order
the mounting screw heads are much much too small - I have many tools - none fit your Robertson tiny heads - had to go to home depot and picked up 4x3/8 wood screws that finally worked
the mounting flanges didn't fit my frame - I had to bend them to fit - not easily done - required my vice and heavy needle nosed pliers - my print was from Walmart and so I suspect they cheaped out on the thickness of the wood in the print - but I should have been able to adapt the mounting flanges more easily
Other than that the frame looks good and works
Jejoo, |