I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | I thank you again Thank You !! I received my two prints I ordered for my neice and nephew and was absolutely amazed .They were perfect and the kid\\\'s LOVED them.It was a very special gift.Every staff member I spoke to was extremely helpful and very patient. To everyone involved in producing this great gift -I thank you again
Cindy, Oakville | Small problem with the size of the opening in my frame, phoned in and new frame sent immediately. Very pleased with the service.
Desmond, | very happy ... I received a small frame and some corner samples very quickly and am very happy with the quality. Beautiful selection of natural wood frame options, ready to insert a mounted artwork, fit perfectly and I really appreciate having all the hanging hardware included.
Radina D., Delta |